F.A.Q

Frequently Asked Questions

I'D LOVE TO WORK WITH YOU, HOW DO WE GET STARTED?

We couldn't be happier! Please get in touch with us to say hi and tell us about your project. We'll be sending through more information about our services, and if we are made for each other we will book your project once the contract has been signed and the deposit has been paid.

DO YOU WORK WITH LOCAL AND INTERNATIONAL CLIENTS?

Yes we do! We have worked with clients all over the world, and our tried and tested processes allow us to work with you from wherever you are. If you have access to your emails, and internet then we're all set!

WHAT ARE YOUR PAYMENT TERMS?

We require a deposit of 25-50% before we start working together and the remaining is invoiced mid-project. Since no two projects are the same, and in some cases, we might allow for a different payment plan that suits both parties.

HOW LONG WILL IT TAKE TO COMPLETE MY PROJECT?

A branding project takes on average 2/3 weeks depending on complexity, while a website design can take up to 6 weeks. Every project is different so if you have a deadline, please let us know when you get in touch.

WHAT IS INCLUDED IN A ROUND OF REVISIONS?

Our process is very collaborative, and when working on your project, we provide you with 2 design concepts for you to choose, and up to 3 rounds of revisions on your chosen one.

Each round of revisions refers to you providing with a set of limitless feedback (doesn’t matter if you give us 1 or 20 points of feedback), and us actioning this feedback and presenting the revised concept back to you.